Refund & Cancellation Policy

Refund Policy

At CodeEra Web Studio, we strive to deliver exceptional service quality. However, we understand that sometimes circumstances may require a refund. Our refund policy is designed to be fair to both our clients and our business.

Eligibility for Refunds

Refunds may be considered in the following circumstances:

• Service not delivered as per agreed specifications
• Cancellation within 48 hours of project initiation
• Failure to commence work within agreed timeline
• Mutual agreement to terminate the project

Non-Refundable Services

The following services are generally non-refundable:

• Completed work that meets agreed specifications
• Third-party costs (domain registration, hosting, advertising spend)
• Custom development work that has been delivered
• Consultation services that have been provided

Cancellation Policy

Clients may cancel projects at any time. However, payment for work completed up to the cancellation date will be required. We will provide a detailed breakdown of completed work and associated costs.

Refund Process

To request a refund:

1. Contact our support team at support@codeews.site
2. Provide detailed reasons for the refund request
3. Allow 5-7 business days for review
4. Approved refunds will be processed within 10-14 business days

Contact Us

For refund requests or questions about this policy, contact us at support@codeews.site